Royal Standard Poodle Customer FeedbackRoyal Standard Poodle Customer Feedback:
9/7/08 I found Tes to be very pleasant and easy to communicate with. She was forthcoming with all questions and details about our puppy. If I should get another puppy in the future, she'll be the first one I contact! RA
8/7/2008 Tes was very helpful during all phases of buying our new puppy...answering all of my many questions...great attitude at all times! DG
10/11/2007 Tes was efficient, prompt and a great business woman. We were so pleased with all of her help, answering of questions and her honesty. She went above and beyond, and it was evident to us that she gave our dog a lot of love before he came to our family! JMB
9/16/07 Best most well-organized internet transaction I have ever had! This was the most completely informed, well organized internet transaction I have ever participated in. Tes clearly loves what she does, and she takes every precaution to make certain that the transaction unfolds flawlessly from initial contact to final delivery and beyond. Communication is thoughtful, open and responsive. Most importantly, our new puppy is even more beautiful, happy and loving than words or pictures could ever describe. JUST EXACTLY PERFECT! NJC
9/15/07 Service Dog--Scorecard returned survey comments: 1. Did the agent help you understand what steps needed to be taken? *I had a clear picture of what the dog's needs would be and what that meant. 2. If anything; did the agent fully answer your question/s of what you didn't understand? *and continues to answer questions as they come up. 3. Was the agent courteous and friendly at all times? *I would add enthusiastic. She has a product to be proud of and it is reflected by her entire personality. 4. Did the agent do what was agreed? *and more! She went out of her way to make the dog easily available to me--Thank you Tes. 5. Would you recommend Falcon Services to others? *Tes takes her dogs very personally--they are family.
When it comes to selling a dog or pup it is done with the utmost professionalism. It is not just a transaction, it is a supported transaction. Tes wants to see her dogs succeed in happy homes! AA
08/01/07 This experience with Falcon Services was a learning experience. It was wonderful to go to Tes' home and learn about the poodle I wanted. Because of Tes I know how to take care of my wonderful new friend. Thanks Tes, AB
06/03/07 Tes made our poodle purchases enjoyable and easy. She was very thorough with the information and background on each of our pupppies and provided photographs of them throughout our transaction. Tes clearly handles her dogs with great compassion both physically and emotionally so we were very confident that the puppies that we were receiving were under the best of care. We could not be happier! JB
9/12/06 "When buying our first dog, we were a little hesitant to purchase from someone we'd never met, much less someone across the country. After my first phone conversation with Tes, our concerns were no more. Tes Helped us each step of the way. She always answered every question we had, no matter what. She is very well organized and you can tell she truly loves poodles. Thank you Tes for your continued support and for our four-legged addition to our family. When we're ready for another one, we know who to call! JS
*"Our experience with Tes and Falcon Services was outstanding! We are first time poodle owners and Tes took us through every detail we needed to know, as a result we felt very comfortable when it was time to bring our puppy home. Tes is such a caring and principled breeder that we believe this is why our “Mighty Quinn” is such an exceptional puppy!!! Well adjusted-Friendly-Smart-and Loving!!" SB
*"I was favorably impressed with your breeding set-up and obvious delight with your dogs." DD
*"It was a pleasure working with you! You demonstrated honesty, integrity and kindness as well as being very helpful and professional! Malachi is a wonderful and beautiful pup, and we enjoy having him as a part of our family! Thanks so much!" KM
*"I am so thankful to have him in my life as he's a very special dog and good company. George is handsome, intelligent, sweet, gentle, and social--he loves to play with Lily (my daughter's standard poodle). You raise special dogs and do a good job!" GL
*"...he's such a wonderful dog! George has never chewed up any of my furniture and has a loving sweet disposition. My children and grandchildren were staying here for a week and he blended in. In fact, every morning he still goes from room-to-room looking for the kids to see if they've returned. He gets along well with kids. ... How was I so lucky -- you picked the right dog for me -- he's a wonderful companion. Thanks." GL
Royal Standard Poodle Customer Feedback |
